You vetted the carrier. Their account was hijacked. The shipper still blames you.
Brokers sit in the middle of this fraud. You did the checks, the platform said the carrier accepted, and the car still went to someone else. Everything after that lands on your desk.
One bad pickup can cost more than a year of margin.
A $150 broker fee against a $60,000 exposure. Here is how the exposure shows up.
The shipper looks to you first
You chose the carrier. Whether or not you are legally liable, the dealer, auction or fleet expects you to make it right — and their next load goes elsewhere if you don't.
Contingent cargo may not respond
Many contingent cargo policies exclude theft by deception, fictitious pickup or "voluntary parting." The policy you bought for exactly this moment may deny it, and you find out after the fact.
The BMC-84 bond becomes the target
When a shipper can't collect from the carrier — because the real carrier never touched the car — the claim comes against your $75,000 bond. A paid bond claim raises your cost of staying licensed, or ends it.
Reputation on the boards
Word moves fast in this industry. One "broker lost my car" post, a ratings hit, or a chargeback dispute follows you into every future negotiation.
Legal and investigation time
Demand letters, insurer subrogation, police reports, platform disputes, sometimes litigation. Months of owner time on a load that paid a few hundred dollars.
The loads you stop getting
Dealers consolidate to brokers they trust. The one loss you couldn't prevent is the reason the next hundred loads go to a competitor.
Nothing you have today checks who is actually moving the car.
What you rely on now
- FMCSA and insurance checks on the carrier
- The carrier's history and rating on the load board
- Dispatch confirmation inside the platform
- Your relationship with the carrier's dispatcher
Why it doesn't stop this
- All of that verifies the carrier. The fraud impersonates the carrier — the checks pass
- Ratings belong to the real carrier; the hijacker inherits them
- The confirmation comes from the same account the thief controls
- The dispatcher you know never saw the load — it was accepted from their stolen login
Verify the truck, not just the carrier.
Confirmation that doesn't run through the hijacked account
HaulProof verifies the carrier and driver independently of the dispatch platform. A stolen login can't redirect the pickup.
A stop before the car moves
If the driver at pickup isn't the one the verified carrier sent, the release is held and you are alerted — before the loss, not after.
Proof you did the diligence
A timestamped verification and custody record for every load. When a shipper, insurer or bond company asks what you did, you show them.
Free for your carriers to join
Carrier and driver enrollment costs them nothing, so your best carriers have no reason to say no — and it works alongside the boards you already use.
Keep the shippers you've spent years earning.
Founding pilot partners get early access and locked pricing. Applying takes two minutes.
Apply for the founding pilot